Shipping Policy

Last Updated: July 25, 2025

Thank you for shopping with Egtdnforikys. This Shipping Policy explains how orders are prepared, dispatched, tracked, and delivered, as well as what to do if your parcel is delayed, divided into multiple shipments, or requires an order update.

1. Order Processing

Once your order has been successfully placed, our fulfillment team begins preparing it for shipment. Most orders require approximately 3 business days for verification, packing, and transfer to the shipping carrier.

Orders submitted during weekends are generally processed beginning on the following Monday or the next available business day.

2. Shipping Time & Delivery Fee

After your order has been dispatched, estimated delivery time is typically 10–20 business days.

Egtdnforikys generally charges a flat shipping rate of $5.99 USD for worldwide delivery.

Any final shipping amount shown during checkout will apply to your order.

3. Possible Delivery Delays

Occasionally, delivery may take longer because of circumstances outside our direct control. These may include customs inspections, carrier disruptions, regional transportation issues, severe weather, or other logistics-related events.

We appreciate your patience if additional transit time is required.

4. Tracking Your Order

When your order has been shipped, a shipping confirmation email will be sent to the email address provided at checkout. This message will contain the available tracking number for your parcel.

You may monitor your shipment through:

17track.net

Please note that tracking information may not become active immediately. In some cases, several days may pass before the carrier records the first visible tracking event.

5. Why Did Only Part of My Order Arrive?

If your purchase contains multiple products, they may occasionally be shipped in separate parcels.

This can happen when products are fulfilled from different warehouses or when separate shipments allow items to reach you more efficiently.

When an order is divided into multiple packages, each parcel may receive its own tracking number and separate shipping confirmation.

6. Changing an Order After Purchase

Requests to change an order are extremely time-sensitive.

If you need to correct your shipping address, recipient information, telephone number, product size, color, quantity, or other order details, please contact our support team as soon as possible, preferably within 12 hours of placing the order.

Please provide:

  • Your Order Number
  • The Email Address used at checkout
  • A clear explanation of the requested change

Because fulfillment may begin quickly, we cannot guarantee that a modification can be completed once an order has entered processing or shipment preparation. However, we will make reasonable efforts to assist whenever possible.

7. Missed Delivery Attempts

If a carrier attempts delivery while you are unavailable, the parcel may be taken to a local postal facility, collection point, or other carrier location. The driver may also leave instructions regarding redelivery or collection.

We recommend contacting the local delivery provider first and providing your tracking number.

If you still require assistance afterward, please contact Egtdnforikys customer support.

Please note that we are not responsible for parcels returned because an incorrect or incomplete shipping address was provided or because the shipment was not collected within the carrier's required timeframe.

8. If Tracking Has Not Updated

If your parcel appears to be taking longer than expected, please review the most recent tracking update.

  1. Tracking updated within the last 7 days: Your shipment is generally still progressing through the carrier network.
  2. No new tracking event for more than 7 days: Please contact our support team and provide your order number and order email so we can review the shipment status.

9. Lost or Stolen Parcels

If you believe your package may have been lost during transit, please contact us. We will work with the shipping provider to review the available tracking and delivery information.

  • Confirmed Lost in Transit: If the carrier confirms that the parcel was lost before delivery, Egtdnforikys will arrange a replacement order at no additional product cost.
  • Packages Marked as Delivered: Our lost-in-transit coverage does not apply once carrier tracking confirms successful delivery to the address provided with the order. If a package is marked as delivered but cannot be located, please first check with household members, neighbors, building management, reception staff, or other secure delivery areas near the property.

10. Shipping Destinations & Fulfillment Locations

International Delivery: Egtdnforikys ships to customers worldwide. If we are unable to deliver to a particular destination, we will contact the customer as soon as reasonably possible.

Fulfillment Locations: Orders may be processed through facilities or fulfillment partners located in the United States, Canada, Australia, the European Union, or other manufacturing and distribution locations within our supply network.

Depending on product availability and logistics efficiency, some items may be shipped directly from a manufacturing or fulfillment partner.

11. Important Shipping Terms

By placing an order through Egtdnforikys, you acknowledge and agree to the following shipping conditions:

  • Estimated Delivery Times: All processing and shipping timeframes are estimates rather than guaranteed delivery dates. Customs procedures, carrier disruptions, weather, transportation issues, or other events outside our reasonable control may cause delays.
  • Customs, Duties & Taxes: Customers are responsible for any import duties, customs charges, taxes, brokerage fees, or similar assessments imposed by authorities in the destination country. Unless otherwise stated, these charges are not included in the product price or standard shipping fee.
  • Shipping Address Accuracy: Customers are responsible for providing a complete and correct delivery address. Egtdnforikys is not responsible for parcels that are delayed, returned, lost, or misdelivered because incorrect or incomplete shipping information was supplied.
  • Delivered Shipments: Once the carrier records a parcel as successfully delivered to the address provided with the order, responsibility for transportation is considered complete. Egtdnforikys is not responsible for theft or loss occurring after confirmed delivery.

Need Help With Your Shipment?

If you have questions about delivery, tracking, an order change, or another shipping-related issue, please contact the Egtdnforikys support team through the customer service email published on Egtdnforikys.com or by phone at +1 (765) 525-2236.

For faster assistance, please include your Order Number and the Email Address used at checkout whenever you contact us.

Company Information

Website: Egtdnforikys.com
Phone: +1 (765) 525-2236

Company Name:Southern Atlantica HongKong Limited

Registered Address:Room 701, Unit 127, 7/F, Tower B,New Mandarin Plaza,14 Science Museum Road,Tsim Sha Tsui, Kowloon,Hong Kong